High Quality, Affordable, Early-Education Programs with a Positive Outcome for your Child.

Important Contacts for Families

For reporting incorrect, illegal or fraudulent practices in regard to administration of Child Care.

Benefit and Child Care Rebate
FAO P: 13 61 50
TTY: 1800 810 586
W: familyassist.gov.au
To apply for CCB online (for faster approval)
To apply for CCB by phone if receiving Family Tax Benefit.

For FAO-related Enquiries
FAO Multilingual Telephone Service
P: 13 12 02
For FAO-related inquiries from families who require translating and/or interpreting assistance.

Online Services
W: centrelink.gov.au
W: familyassist.gov.au
For child care usage, absences and CCB and CCR amounts and the Child Care Estimator.

Mychild Website
W: mychild.gov.au
For information on fees, vacancies and the Child Care Estimator.

Immunisation Register
P: 1800 653 809
For families to check their children’s immunisation records

Immunisation Information
P: 1800 671 811
For immunisation-related inquiries about the National Immunisation Program Schedule for the vaccination of all Australian children

Gold Coast Hospital
Phone: (07) 5519 8211
Phone: (07) 5519 8211

Counselling Lifeline
Phone: 13 11 14

State Emergency Service (SES)
Phone: 132 500